If your Microsoft account doesn't exist but it does, you might be permanently locked out. This is also happening to me. Choose the account you want to sign in with. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. This is a common error among Microsoft users encountering the error under consideration. At the moment, neither error message nor the logins show the important difference between the two types of login. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. , It looks like theres already an account with. "That Microsoft account doesn't exist. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Slot in the Microsoft user ID that needs to be recovered. Please help. This is also happening to me. Whats the grammar of "For those whose stories they are"? Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Thanks for reaching us out here in the community. We are happy to help you! I can't sign in to my Microsoft account - Microsoft Support Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Madness. We'll ask where you'd like to get yourverification code and selectNext. Explore subscription benefits, browse training courses, learn how to secure your device, and more. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). In this case, you can no longer access the Microsoft services associated with that account. A few months ago I created this account and now it says that it doesn't exist. There is nothing that tells me what types of things I can enter. Select the Time range (Id suggest you choose All time). Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. That should let you at least set up the machine. What is the point of Thrower's Bandolier? The User can sign into power apps fine,The problem comes when they need to sign into the app. Another method would be to open any Office 2016 or 2019 app and create a new document. You forgot your Microsoft account username - Microsoft Support Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Account "doesn't exist" when logging in - Microsoft Community Enter the on-screen character and click Next. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. If you are having troubles fixing an error, your system may be partially broken. Connect and share knowledge within a single location that is structured and easy to search. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Enter a different account". The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Check if closed. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. hi@Tshaw are you using Outlook or Outlook Office 365 action? From there, click on the control and customize option. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Recover your account by requesting a password reset. I am not using Outlook anymoreOn Mac the Search function also was not working. Clear the cached data to refresh the login portal using the below steps. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. I am trying to sign in to a new computer using my Microsoft account. If so, please select work or school account and . If its you, go back and sign in. When you see the account you're looking for, select Sign in. I know the account is valid because it is the same one I am using in this forum. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Run the SaRA package to uninstall Office. Office LTSC is the enterprise licence version of Office 2021. Microsoft account doesn't exist. - Power Platform Community my email address is - ***removed*** ***Personal information deleted by the moderator. Sign in with your Microsoft account and password. I have the same error from the same steps but with a different cause and solution. Fix the damned product I pay for every single year, again and again and again. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. However, clearing the cached data will help resolve stored data issues affecting account access. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. every time I try, I . For email accounts, it should be within 365 days. You can connect with Saajid on Linkedin. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. I should add that this particular computer had my personal account as the main user. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Microsoft Edge is another popular browser that many users use when they have a Windows computer. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. I hope you were able to figure out what was wrong with your account. Ok. Enter a different account or get a new one. Choose the account you want to sign in with. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Click Settings and more, illustrated by three dots. It would best to check on that. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? From there, check to see if your device is enabled. These computers were set up for organization and the one I re-installed I set it up for personal use. You wont be able to access your account, and you will receive this error. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. That Microsoft work or education account doesnt exist. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Check out the latest Community Blog from the community! rev2023.3.3.43278. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Enter a different account or get a new one. Why do small African island nations perform better than African continental nations, considering democracy and human development? I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. I have had trouble logging in due to the fact the password *** read more Login Issues - Microsoft Community However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Now hover over History and click on History.. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Look up your username using your security contact phone number or email address. Are there tables of wastage rates for different fruit and veg? Not associated with Microsoft. Select Reset password below. In reply to Greg Carmack's post on March 9, 2022. The Microsoft account you entered does not exist - The Windows Club In this guide, we will show you the possible causes and potential solutions to this issue. This is an easy fix that I could not find on the Microsoft support fo. Remember, if that fixes it, you can always add the account back in later. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Guiding you with how-to advice, news and tips to upgrade your tech life. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Your Microsoft account may have been deleted. Microsoft O365 accounts conflict with Microsoft regular accounts? Do I need a thermal expansion tank if I already have a pressure tank? If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. We hope that the suggestions listed above helped you to fix this error message. Then, check for previous emails from Microsoft. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Well, cached data stores all previous elements of data preventing access again. We have problem with the sign in of an account. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. If you don't have one, you can create here. Microsoft Rewards not working - Microsoft Community The problem is Microsofts badly documented difference between a work/school login and a personal login. MS has got to fix this. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. If you forgot your Microsoft account password, follow these steps. If you forgot your Microsoft account password, follow these steps. Then click on "Enable.". Use an alternate account to sign in (if one exists) or sign up for another one. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Microsoft Outlook allows you to create an alias for your email account. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. I had deactivated all possible Settings in Privacy settings. Thats it for this blog; thank you for taking your time to read our content. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. I was having issues accessing my work/school account in the Calendar app on Windows 10. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. If this situation arises, use the primary User ID instead of the additional address. Now click on a user account. To access this form, the user must be signed in with a Microsoft account. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. If you are having troubles fixing an error, your system may be partially broken. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Avoid attempting to log in with an Alias. We needed to join to the domain, first. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Asking for help, clarification, or responding to other answers. No account? TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Also, you might have knowingly or unknowingly deleted your Microsoft account. To learn more, see our tips on writing great answers. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Type the security code intoVerify your identity,then selectNext. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Is it correct to use "the" before "materials used in making buildings are"? When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. I am having trouble scheduling an exam for MD-100. I am in a new position at my job and I need this in order to begin working immediately. That Microsoft account doesn't exist. I'm sure if I had created a local account it wouldn't have been an issue. Once the account has been created, you can start using that Microsoft service again. But, I get a message saying "The Microsoft account doesn't exist. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. How does it not exist when I even have a Facebook account with it? We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. I am baffled by this. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. How To Choose Knowledge Management Software For Windows. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. So frustrating. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Hi, I am trying to register for AZ-900 exam. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Check your Microsoft account names under Email & accounts. Usually this error appears because of a simple typo. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Activation error That Microsoft account doesn't exist - Office Hence, logging in with the affected account (Alias) will trigger the user ID error. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. Thanks for contributing an answer to Super User! Enter a different account or get a new one. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. For example, trying to use a personal login for a business-only service. I did online training with this specific account. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. See, Step 2: Check products or services where you used your Microsoft account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. An additional address is meant for user account recovery and security purposes. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": What's the difference between a personal Microsoft account and a work If not, select the checkbox next to the device. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does.