The final on road price was 10K higher. Unlawful and unprofessional. Case Details Parties Dockets. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! They outsource all of their work to Philippines who do not know the basics of the English language. Will never give them my money. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. I had a wonderful experience purchasing my used vehicle. Corporate Advocacy Program: How to repair your business reputation. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Even called me several days later to say car was there, but you told me wasnt before.
Purchased 2015 ******** **** ***** July13 2020 during COVID. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Communicates outside of dealer hours!! WOW that's great service, I expected a ride not to be taken for a ride. 3.7. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Good. We purchased a car from MERLEX 2 Weeks ago! They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. co workers were fun and easy to get along with. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Unique Auto Import Merlex Auto Group Sales Position Job in Arlington Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Tell us has your experience with this business or person been good? It was approved. I dealt with the GM, Walter. Or at least Bill of Sale. Be kind to yourself and spend your hard earned money elsewhere.
Ripoff Report | merlex-auto-group complaints, reviews, scams, lawsuits Get more reviews from your customers with Birdeye. they are not trustworthy! Consumers eligible for the Litigation Class are those . Experience the car via video chat and ask the dealer any questions you may have. Dominate search results. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. (I checked it by calling to Arlington police department). I agreed. YOU HAVE BEEN WARNED! On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place.
On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. I called about the same car on three different days over the course of three weeks. Great deal, I thought. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! I asked to provide me with absent pages in my Purchase Documents set. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." BBB Business Profiles generally cover a three-year reporting period. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. She indicated she would get with him to check the status. "Walii"!!!! Initially I showed him a car that Id settle for but wasnt in love with.
Merlex Stucco Class Action Settlement - Top Class Actions Start the purchase online and the dealer will deliver the car and the paperwork to you. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Dear Mr. Bill, Hiding negative complaints is only a Band-Aid. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! He was very knowledgeable, thorough, kind, and most importantly very honest. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. We've either got it - or we can get it. There is a second line of financing exists. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. DO NOT TRUST RAY! I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Merlex Auto Group. Hiding negative complaints is only a Band-Aid. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Now please pay attention to this the fraudulent actions kick in!! A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. It may not be copied without the written permission of Ripoff Report. strict standards for business conduct. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. Server location. I had told them that I was interested in one car and my daughter was interested in another. we have that vehicle on the lot and come and talk to Jessie. Child safety. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. He said, he cant. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Beware! CARFAX Vehicle History products and services are based only on information supplied to CARFAX. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Well guide you through the process. The police officer asked "how? We DO NOT remove reports. Sales. 40 minutes later I completed a fiancial form. You name it they have it. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. 1 mile away. Bought a range rover. I informed her, ok but was waiting to hear back from the sales person. Estimated amount consumers saved since 1997: $15,590,010,907. It's only been two days since my initial visit to Merlex.
Working at Merlex Auto Group: Employee Reviews | Indeed.com RUN.
Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! He couldn't talk then so I got a return call 5 or 6 hours later. Horrible customer service. Merlex Auto Group. Error in sending request, please try again. He spent 75% of the time i was there with me. All business will get complaints. I ha ve never met Walii before this day! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It's been a month I still can't get my tag. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Dealer said they would call back when the car was back, and never called back. Visit Merlex Auto Group. Absolutely incredible!!! DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Corporate Advocacy Business Remediation and Customer Satisfaction Program. So now Im paying for car thats just parked! Consumers want to see how a business took care of business. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Bait and switch tactics, not one car pictured I was interested in was available. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Etta cost are not listed in ads or on their website. 2 months ago. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Employer est. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Wondering if a report is missing? Some of the employees are rude and not helpful. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Merlex gave me a great experience. Great deal done. Why Ripoff Report will not release author information! This rating includes all reviews, with more weight given to recent reviews. High End Used Car Sales. I visited dealership MerlexAutoGroup. I signed the pages where the employee pointed with a finger. I said I want to return car. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Come Jan2022 job reopened so I started to use car frequently. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Directions. Check reviews anywhere about this place! What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. 1. if you can, stay away from these frauds! JULIAN TOOK VERY GOOD CARE OF ME. strict standards for business conduct. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Ally bank gave me the reference number. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Ass Fks, Stay Away! And the best part of all, documents in their CrowdSourced Library are FREE. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. GoooooooooooooooooooooooooooooooDdddffff. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Copyright 1997-2023, Ripoff Report. "Mike" told me that they no longer wanted to do business with me. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Job. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region.
Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader The posting time indicated is Arizona local time.
He replied "just let me know what the issue is and my mechanic will take care of it." Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. I returned home by my car. The Purchase Documents set is thinner by 1/3. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. All rights reserved. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. The manager Walter prepared Purchase Documents set. Otherwise they will come to my home and make to me bad. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Than hung up on me. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I was contacted, via e-mail once, and once only!!!! BBB Business Profiles are subject to change at any time.
Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com (703) 214-3598. Sales: (703) 685-9312. Sadly, the first salesperson advised me that the vehicle was sold the next day.
Merlex Auto Group (@merlexautogroup) - Instagram On April 3, 2018 I got a bill and welcome letter from Ally Financing. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please teach me how to make the bank stop frightening me. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! You will be sorry. Directions. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I could not eat, walk, think. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. It's been two days, I have not heard from him since. Why is this public record being published online? Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. I have bought over 20 cars in the last 18 years. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! They assured me that they would rectify any issues and disappear when time to do so! This rating includes all dealership reviews, with more weight given to recent reviews. Write a Review.