It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Alternatively choose your Hub from the dropdown to find out how to connect. This site uses Akismet to reduce spam. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If it isn't blue, see connection troubleshooting below for help with connecting. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. This will open the Hub Manager, Enter the admin password. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Your hub is only accesible on your home LAN hence it is http and not https. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 16-08-2022 The default BT Smart Hub IP Address is: 192.168.1.254. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Go back to: Here are some answers to help you You can re-use your filter and Ethernet cables so please keep them. Your Hub is ready when the light turns steady blue. It only works when Separate Bands is off. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. To set up port forwarding, click a dropdown for your model of Hub. Re: BT Smart Hub 2 manager and Windows 11. If there is already some text in the address bar. Solved: BT Smart Hub 2 manager and Windows 11 - BT Community - BT Broadband >, Where do I find the default admin password for my BT Hub? >, How do I see which of my BT Hub's wireless bands my device is connected to? Your Hub will be called something like BTHub6-ABCD. If you're still having trouble try our community forum. 16-08-2022 not the same as the wireless password. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. The default mode here is Mode 1. Full Fibre customers wont use microfilters. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Every device that uses the internet sends its packets of data through specific ports. Richard, I run Windows 11 and using Edge is fine. Press 'Enter'. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. It's on or it's off. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. >, How can I set up or change the admin password on my BT Hub? Whats next? The light on the front will change colours while your Hub sets itself up. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? For security reasons you might want to change the admin password for your smart hub manager every now and again. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. This table shows the main differences between them. Here's how to set up a Hub 4 or Hub 5. WPA2 - the default setting (we strongly recommend you use this). How To Access BT Hub Manager | TechXpert How do I access the BT Smart Hub manager? Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Try connecting your device to the router with an ethernet cable instead of using wireless. How can I set up or change the admin password on my BT Hub? You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. How do I control the time when devices can access the internet on my Smart Hub? None - anyone can connect to your wireless network without entering a password. It's not an extension socket. >, What is the Wireless mode feature on my BT Smart Hub? Help for BT Hubs | BT Help Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. They'll give you all the details you need. It may be your browser causing the issue do check in its settings or in your Antivirus program. If this happens get in touch with us. If you want to make any changes to the hub settings, you'll need the admin password. Instead the Smart Hub connects to the Openreach modem (or ONT). The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Check that youre using a device that is connected to your BT broadband network. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! By default, your Smart Hub will have this switched off. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Only change it if you're having connection problems with your device. If youve lost that card, it should also be on a sticker on the base of the router. Unsurprisingly, we've called this gizmo Smart Scan. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features I am grateful for that thought, I have not used a microsoft browser for years! On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Your Smart Hub automatically scans for the best wireless channel. Advanced settings If you've turned Separate Bands on, you'll be able to select the channel for each band. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. They're on the back of your Hub. If you want to make any changes to the hub settings, you'll need the admin password. 16h26. 16-08-2022 Learn about the BT Hub Manager | BT Help Next, select the first device that you want to control and choose the days and times for which you want to set limits. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. How do you access the BT Smart Hub Manager? BT Business Hub or router | Setting up | Broadband & internet | BT Business By default, your Smart Hub will have this switched off. You'll then be able to change these settings: Separate Bands. WPA-Auto - if you're having problems connecting older devices. 16-08-2022 On older models of the BT Home Hub you will see Settings rather than Advanced Settings. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech.