Do what you have to do to get rid of it. I've spent a couple hours Googling different things people did. If you are still having this problem, you may want to remove the app and then reinstall it. 1.Tap on Settings on the homescreen of your device to launch the settings panel. When the settings panel opens, scroll down and tap on the option that says Messages. NOT a solution, just a workaround and detailed account of my fruitless efforts... App installed on iPhone 6s running iOS 10.0.1 (14A403). If you have other devices make sure you read it there as well. Occasionally I’ll get a notification in my Notification Center that won’t go away. I am on the most recent version of the ios. If I don't start a reply and just tap the notification, the Messages app does open. After that point, tapping and swiping to open doesn’t work. After signing out, restart your iPhone. I’ve shut down my phone, restarted my phone, and nothing changes. The badge icon for gmail app keeps showing I have unread messages although I do not. Hope that helps. That’s okay. You may want to do this so you do not lose your WhatsApp data. Method 1:Fixing the Notification Issue on iOS 10 from Messages Settings. You’ll see an iPhone Not Backed Up notification. That panel happens to be the place where you can manage your iMessage notification settings. 1 Recommended Answer 4 Replies 269 Upvotes. Let us know if … Mote E3. Unread notification won't go away. Nothing works! Nothing seems to clear it. Always has a "1" on the icon. Do what you have to do to get rid of it. Can confirm, while watching videos, or using nav. When I open it and then go back to the NC, it’ll still be there. if i leave my self a voice message that won't get notified tho. Delete and re-install . Details. You’ll see an iPhone Not Backed Up notification. It started just after the latest firmware update. You might still see a notification badge on Settings icon after the restart. This includes your chat history and media files. I think they removed the "tap notification to open the app" feature in 12 for some apps. This is a four-step process. Once you’ve signed in, go to the main screen of Settings. For example I send a text on my iPhone, read the reply on my iPad and send a reply on my Mac all within a minute. I have activated an iphone x with ultra mobile and ever since i activated it, a red dot appeared on the phone icon, i get a new notification everytime i'm in a low service area. Banner notifications do not go away. It … Step 1 (optional): Backup. Once you’ve cleared the iPhone Not Backed Up notification in Settings, the notification badge from the app icon should go away. For Messages notifications, after I start a quick reply, tapping the notification doesn't open the Messages app. This will reinstall the software to the latest version and then reload your data, and should make the “stuck” message count go away. 2. How can we get this fixed? See also: Notification Badge On The Phone App Won’t Go Away? This is really annoying. I'm trying to remove the unread message icon. My badge is also stuck on "1" - does not increment with new messages; does not go away. The message then won’t get marked as read on other devices for a while. I will get new emails and not know it because I think it’s just the badge icon that won’t go away. Hopefully iCloud messages will resolve this for me. Once you’ve signed in, go to the main screen of Settings. I’ve tried googling my problem, but I can’t find anything similar to what is happening to me. If that doesn’t work, we suggest doing a full backup of your device using iTunes and then do a full reset of your iPhone or iPad. If there is a way to correct this, i would like to know. 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