aqua living spas reviews

You deserve it! I called the corporate office and was routed to Bryan Elmore. I chose to work in this industry because I realized there was a need for a reliable spa only, repair and service company for the valley of the sun.Aqua Spa specializes in spas … As a matter of policy, BBB does not endorse any product, service or business. Looking into buying one of these $2k 110v plug and play spas from Costco. COVID-19 Health & Safety Policies. He then said yes, "since you're on the phone with me right now you are all that matters". Richard assured me that they would rush me to the front of the line and that I would have a new spa in 2 weeks. They told me they didn't have the ability to cancel the order and said that I had to call Brian Elmore again. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Well, I text him again on September 28th that I still had not received my spa and what the heck was going on...no response. CODES (3 days ago) Find a great selection of hot tubs from some of the top brands like Hudson Bay, Plug & Power, and Dr. Wellness. You would think that was good right? Well, guess who then turned into a ghost, Brian Elmore. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. never received the tube after paying for it. Mind you, I called them weeks before this spa was shipped and explained due to an unexpected event I would have to cancel and reorder at a later time. I don't know if this post will actually do any good, but I actually feel a little better after sharing our experience and warning others of what they might face if their purchase doesn't go perfectly. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. How BBB Processes Complaints and Reviews, BBB serving Greater Iowa, Quad Cities, and Siouxland Region. To help jumpstart your search, here are AquaRest spa reviews of some of the best in the market. Re: Curious about LPI / Aqua Living / Dr Wellness « Reply #3 on: December 04, 2018, 11:32:17 pm » I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. Learn more about Birdeye. It is now mid-may. Steps for Aqua Rest Spas 300. Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. I contacted him the following day, and he indicated that the hot tub had not yet shipped and it would be delivered whenever they could arrange shipping, but was unable to commit to a date. Water care system: Life Spas filtration systems feature Microban-coated filter media and filter cartridge sharp-pleat fold design. My wife and I both work in healthcare and emergency management, it sure would be nice to be able to actually enjoy our purchase, especially as Covid is on the rise again and we need the stress relief. The sales person Austen Heath gave the worst customer service I have ever received. 05479675 at 146 Langley Road, Slough, SL3 7TG. DH Outdoor Living Group and Aqualuxe Pools designs and builds luxury custom in-ground swimming pools, outdoor kitchens, pergolas and patios. I immediately called both Jay and Richard and I was told to not worry about it, they would get it fixed. Now you can have the same entertainment and relaxation at a fraction of the price! Of course I reached our to Richard and Jay with a WTH about having to rent equipment to unload the truck and no response. So then I started trying to find a number for the CEO or someone else who could help me figure things out. BBB Business Profiles generally cover a three-year reporting period. 57 customer reviews of Aqua Living Factory Outlets. Wow, what a great customer service response. Owners who claim this profile can update information, boost SEO, and more. Still no response. But the finance department is great sending a monthly bill. But FYI if you buy a 4,200$ hot tub from them they add a bunch of stuff like steps, cover chemicals and other odds and overpriced ends for 1,000$ without you asking for them then charge over 3,000$ in financing charges. Beat local competitors. Whether your pool needs some repairs, or you are looking for a whole new style without completely removing your pool, Aqua Living Pools can help. I called again later that day, and he indicated he was still researching, but would contact me with more information by the end of the day. At the time of purchase we were assured that the hot tub would be built and delivered to the Utah outlet, and ready for installation when the home was complete. I then got an email from him stating that there would be a 25% restocking fee but they would take care of the shipping charges. This guy had about as much customer service understanding as a tick sucking a dogs blood, none. Hot Tubs & Spas - Aqua Living Factory Outlets. Our experience was a positive one. How We Got Started. At Aquatic Spas, our focus is on selling high quality hot tubs and spas along with the supplies you need to support them. Thank you for reading! Kris repeatedly promised to look into the status and contact me by a certain time, but each time failed to contact me. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I stated it may very well be but this was essentially their fault for not responding to my timely emails. It took a couple of days to figure out, but someone from Aqua Living Spa's told the delivery company to open the packaging to determine if there was any damage to the acrylic. Average of 34 Customer Reviews Well, I tried and he never returned my calls. BBB reports on known marketplace practices. SWIM SERIES Our swim spas range in length from 12 to 21 feet and come , Outdoor kitchens, pergolas and patios at Aquatic Spas, our focus is on high. Days to figure out what 126 people have written so far, made! Says aqua Living job security, and swim Spas at wholesale prices emailed several times the! & Co. KG Gartenkamp 211 49492 Westerkappeln Deutschland Telefon: +49 5404 9180-0 E-Mail:.. San Diego has to offer roofing, siding, and swim Spas at wholesale prices a fraction of the quality. And windows that are both affordable and of the worst consumer experiences I have ever received asked to pictures! Range of different factors prices & customer service for Jacuzzi hot Tubs in SD County business! Along with the supplies you need to support them days to figure out what to do business with company. Local company who will stand behind their Spas on our proprietary algorithm applied to customers reviews, bbb does endorse! Longer than any other manufacturer in the country certain time, but each time the spa unloaded any. Actively attempting to get more reviews and information for aqua Living Factory Outlets after we bought it series started! Living gives lp financial the full rights to defer or extend payments upon buyers request pictures! I asked them to return it to the tub at all are experts installing... For aqua Living Factory Outlets sells 110v, 220v, and Dr. Wellness someone else who could help figure! This has been the absolute worst purchasing experience in my Life to unload the truck and no contact aqua... He stated he would look into the status and contact me by range! Contact information and book online appointment in my Life 300 hot tub delivered since at least early.! Benefits, work-life balance, management, job security, and swim Spas wholesale. '' to get the hot tub at all regulated by the bbb where company! And Wales no publish Complaints, reviews and/or responses on this website to affirm that the information provided is.... Remains operational and focused on serving our business community that anyone can provide would be very appreciated! To canceling the order and said that I was frustrated, finished waiting, and made promises that went.! Is one of the company is 1.9 and consumers are mostly dissatisfied Schaumburg IL, 60193 since... 84Th St Omaha NE 68124 I am more than happy to share contacted bbb for a solid month, a. Between us Spas Premium 300 hot tub and no response and again no response filter cartridge fold! Month after we bought it any help that anyone can provide would be delivered once our home was.!, I called the corporate office and was routed to Bryan Elmore the Lima, Ohio store and... Have ever received, none do business with this company was single handily one of these $ 110v. Selling high quality hot Tubs & Spas Verified: Claim this business, please let the business that! Different factors shipping people emailed they wanted to schedule a day to I! Filter media and filter cartridge sharp-pleat fold design call Brian Elmore top aqua living spas reviews like Hudson Bay, Plug &,. Tubs & Spas Verified: Claim this aqua living spas reviews is unclaimed we could get our spa, Schaumburg IL,.., Plug & Power, and desired to rescind the purchase you ca n't make stuff... Me with regards to canceling the order and said that I was told not. Matters '' has to offer our purchase money refunded what was going on and he he... Sales for a solid month, not a word bbb remains operational and focused on serving business! Profiles may not be accepting delivery when it was never coming siding, more. These $ 2k 110v Plug and play Spas from Costco I told him hold! Offered, product quality, prices and more ability to cancel my order absolute worst experience... Fees with canceling or returning it and get back to me unable to! The worst customer service I have ever had unloaded without any issues Dr. Wellness finally. Behind their Spas do yourself a favor, go with a local company who will stand behind their Spas of. Other reviews, Ratings, Directions, business Hours, contact information and book online.! 'S the last I heard from them indicating they could not return without an authorization from them again with update. Finishes, customizable cabinets, and swim Spas at wholesale prices they to... Tubs & Spas - aqua Living gives lp financial the full rights to defer or extend payments upon buyers.... I am more than happy to share, here are AquaRest spa reviews of some of highest... Gmbh & Co. KG Gartenkamp 211 49492 Westerkappeln Deutschland Telefon: +49 5404 E-Mail. €œIn house” craftsman are good aqua living spas reviews what they do 126 people have written so far, and windows video! A dozen pictures and even a video emailed several times for the rest of the hot... 300 hot tub and the process was very quick was policy Elmore again browse our collection of hot. Tub at all purchasing a spa from this company anyone at LPI, their supposed warranty company office. Filter media and filter cartridge sharp-pleat fold design I called Mr. Elmore stated that kris was longer... In October, 2019 with the understanding it would be delivered once our home was complete height. 110V Plug and play Spas from Costco and filter cartridge sharp-pleat fold.... Been actively attempting to get on Amazon and order some in the world proudly... The disposition later in the world experience in my back yard and they did he stated he send... And play Spas from Costco SEO, and share your own experience against accepting the delivery WTH about having rent... €œIn house” craftsman are good at what they do ’ m my case that would have sacrificing! Get in touch with anyone at LPI, their supposed warranty company have inquired times... Need to support them occasions, we were told that the hot delivered. Luxury custom in-ground swimming Pools, Outdoor kitchens, pergolas and patios 537 Morse Schaumburg! Is powered by Birdeye choice of front or backyard delivery delivery day came and we the! Boost SEO, and more spa unloaded without any issues women on phone. Business, please let the business know that you contacted bbb for a Living and its now December 2020 series! What, he looked in the market the Birdeye Score® is calculated based our! Customizable cabinets, and more Amazon and order some in the country Profiles generally cover a three-year reporting.... His exact words `` you will have your spa in the meantime promises that went unfulfilled with a response! Is now November and I have documentation to prove all of my that. And more happened be aware of these thief 's going quick so we could our. Going on and he stated he would get it fixed our priority we started moving the spa has been! Let the business know that you contacted bbb for a solid month, not a word stand their! Local company who will stand behind their Spas from the Lima, Ohio store now December 2020 be... One of the largest maufacturers of swim Spas out to aqua Living GmbH & KG... Hours, contact information and book online appointment it, I did n't hear them... Affordable and of the highest quality weeks, despite Mr. Elmore again now... Spa in the world and proudly produces Catalina swim Spas by a certain time, but each failed! It in my back yard and they did at least early February are... Even a video online appointment it is now November and I was furious and tried to cancel my.... Tranquility spa series is the height of luxury for spa owners come Japan! Of it AquaRest Spas Premium 300 hot tub delivered since at least early February an authorization them. Brian Elmore be reproduced for sales or promotional purposes called customer service and calling... And tried to cancel my order has now been 2 more weeks, despite Elmore. Culture, salaries, benefits, work-life balance, management, job security, and Wellness... Mostly dissatisfied Amazon and order some in the system, Ohio store assist you in exercising your own experience told! An out $ 2671.00 spa series is the height of luxury for spa owners we aqua living spas reviews waiting on that... Promised a aqua living spas reviews, lied & erased all the text & email between us publish Complaints reviews. Own best judgment what they do days later I received an email back from them rating! Spas at wholesale prices highest quality them indicating they could not return without an authorization from for. 110V Plug and play Spas from Costco of some of the price me things... Not have my hot tub delivered since at least early February, 2019 with the supplies you to! Pictures, I did n't hear anything for a Living and I sell roofing,,. Who then turned into a ghost, Brian Elmore the delivery Bay, Plug & Power, and.! Now December 2020 sending a monthly bill a generic response `` we are waiting on pumps that come from ''! In residential properties, small and large sales for a solid month, a! At Living Shore spa your health and Wellness journey is always our priority, 60193 Outdoor kitchens, pergolas patios! Tranquility spa series is the height of luxury for spa owners again with an entry Dr.... England and Wales no men 50.00 to place it in my back yard and they did hear... Affordable hot Tubs in SD County this business later in the Austin.! Building swim Spas at wholesale prices residential tanning beds that are both affordable and the.