Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. When this happens you'll see "resale not available" next to your tickets. You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. 11.5 For the purposes of this Ticket Exchange Policy, a ". Administrative and handling fees of 2,5 per ticket apply. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. 3.2 By listing, selling or purchasing a Resale Ticket using the Ticket Exchange, you acknowledge that you have read, understood and agree to be bound by the terms and conditions of this Ticket Exchange Policy, which form a legally binding contract between you and us in relation to your use of the Ticket Exchange. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . Tickets Can I exchange my tickets to a different day? You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Select the ticket group you'd like to sell. 6. Is Universal CityWalk Free? (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. Our newest experience, Beauty and the Beast, is a magical . Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . When the ticket is exchanged, the . For some events, the layout and specific seat locations may vary without notice. The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. MarketWatch provides the latest stock market, financial and business news. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? Yes, Ticketmaster makes it easy to manage your Exchange listing. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. Note: New tickets must be indicated by a blue dot on the seat map. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. Universal Studios tickets are non-transferrable. You can check the status of your order anytime by visiting your My Ticketmaster account. We are changing the way you register and sign-in to the StubHub Community. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. How to Contact Ticketmaster Belgium Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. Don't worry though - you'll still be able to get into the event. 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. 1999-2023 Ticketmaster. Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. via a Ticketmaster call centre or on any of our partner sites), along with orders made via our Groups department; and. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. Exchange by email Write VOID on the tickets you wish to exchange. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. Being such a popular ticketing platform, It also provides options for exchanging and upgrading tickets for events. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? Listing Your Tickets 19. Only they would be able to help you out if there is any chance to make changes into tickets date. We'll automatically reissue most tickets to the buyer. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. The term ". Less missing out, more going out. Re: Possible to change ticket dates at Universal and Disney? If a buyer opts to cancel their order, they will be refunded. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. Select CANCEL TRANSFER. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. (e) You must not list duplicate, counterfeit or stolen tickets. Transfer your tickets with Ticket Transfer. Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. None of us can go on the new date in September. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. If you can't exchange your tickets, you may be able to sell them. A per ticket exchange fee may apply. 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. I never shy away from trying new things and enjoy making new memories wherever I go. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Calling is a 3 hour wait time. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. It knew that you had closed your account and should have contacted you to make alternate arrangements. Can You Change Universal Studios Ticket Date? Remember, the receiver's email address must be different to the sender's email address. Did you find it helpful? We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. We accept no responsibility or liability for such cancellations, as these are outside our control. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. As our Sales Terms and Conditions state, all sales are final. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. Ticketmaster offers the unique concept of Fan Guarantee. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. However, some tickets can't be reprinted, and these have the original purchaser's name on them. What can I do to amend this? When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. What if I can no longer attend my event? A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. New support ticket . Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Now Select the preferred Payment receiving method on your screen. Click the links below to navigate around or have a scroll and read it all! Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. Additional charge would need to be paid at the can you exchange ticketmaster tickets for another date of the or... Layout and specific seat locations may vary without notice exchange Policy, a `` different to the sender & x27... 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