how do i contact stubhub for refund?

. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Ticket reseller StubHub will now issue refunds to consumers who bought tickets to events later canceled due to thepandemic. The old bait and switch! Check out the table below to see the best alternatives to StubHub. 1.866.788.2482. By clicking "Sign Up" I agree to receive newsletters and promotions from Money and its partners. DMing or direct messaging is sending a private message to one of the moderators, NikkiM -https://stubhub.community/t5/user/viewprofilepage/user-id/724, KattW -https://stubhub.community/t5/user/viewprofilepage/user-id/8, AllyD -https://stubhub.community/t5/user/viewprofilepage/user-id/24, Paul -https://stubhub.community/t5/user/viewprofilepage/user-id/25. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may contact StubHub at 866-788-2482, or the Attorney General's Office at 800-282-0515 or online at www . JEVAR IS WHO HANDLED MY CALL. Find help with your questions from other fans through our own peer-to-peer community! You will enter your community username and new password and done! StubHub suspended that policy in March 2020, following the mass-cancellation of events triggered by COVID-19 concerns. Remember, your order is covered by our FanProtect Guarantee." International orders are handled a bit differently than those within the US, @Lighty7. Unless your concert has been canceled amid the coronavirus, they can be hard to come by, Your California Privacy Rights/Privacy Policy. South Carolina, Great so in the future dont use stub hub because you cant get your money back. The company responded saying Marrali is eligible for a refund, and that StubHub will be sending her one. Indiana: "approximately 6,800 consumers" affected. I been buying and selling for 12 years with them. Horrible customer service. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. Youll get a refund if your event is cancelled and not rescheduled. All rights reserved. but I havent been able to get in contact with anyone from StubHub. ", Although only Arizona, Colorado and D.C. gave dollar amounts, Law360 reported the refunds exceed $9.5 million in total. There Application crashes. The corporate office phone number is 415-222-8400. Harris Teeter. Colorado: 8,688 customers due $3,120,442 in refunds. Please take the tickets directly to the box office for a refund. Did you find it helpful? All Rights Reserved. Perhaps Its Time to Switch to Something Other Than StubHub. Dorado, PR 00646, Metro Office Park For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Interactive chat On Tuesday, StubHub agreed to settle a complaint filedbyYost in Franklin County Common Pleas Court in Columbus. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. "The return of live events, the input of customers, partners, and regulators, and the . Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. United States - California Colorado Connecticut Florida Georgia Hawaii Illinois Louisiana New Jersey New York North Carolina "If you have tickets to a show that is postponed, you will be able to select your refund . 0. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! I received an access code that didn't work and Customer Service asked me to give the seller a little time. where can I go to use activate the voucher so I dont lose that as well. All Rights Reserved. As the event is rescheduled and not cancelled the buyer is not eligible for a refund from Stubhub. If you want a refund, you have 30 days to request it starting from the announcement of the new show date. Otherwise you will receive a voucher for 120% of your purchase price. It is possible to request a refund on a purchased StubHub ticket manually. Besides Adam Sandler all he likes is hockey, and we dont see that starting up anytime soon either," Marrali said. If I am correct, the sellers will be part of this discussion because I would assume Stubhub would be the intermediary -- charging fees and such, but not using the $s that the seller received from me? We send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration We give them a time frame to offer you a resolution, usually 30 days (though your contract with them might specify something else). If you purchased on a registered account, your credit is available within your StubHub Wallet. Does StubHub have live chat? Absolutely, you can list these tickets for sale on our site ! Enter your gift card number in the Add a Fancode & gift code section. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. Contact us United States and Canada. In an interview, StubHub Customer Experience Vice President Daron Fowlks declined to comment on litigation but said customers who bought tickets to events in the USA or Canada on or before March 25, 2020, and were issued credits for cancellations, will get refunds. Apply your StubHub balance during checkout on your next purchase. The clause is designed to protect both buyers and sellers. Clear your Internet browsers cookies and cache. Ticket refund?Unless your concert has been canceled amid the coronavirus, they can be hard to come by. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The worlds largest ticket marketplace StubHub is home to over 10 million sports, music and theatre events in over 40 countries. StubHub won't offer refunds to anyone who bought a ticket after March 25 of last year if an event is canceled only credits. Read on to find out what your best chances of getting a StubHub refund are. What Happens If I DonT Pay National Insurance Contributions? 788.2482 If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your . StubHub does not contact the event or festival to verify a tickets legitimacy unless they are partnered with StubHub already for the event. Illinois Please note that all sales are final, and refunds are only allowed in limited circumstances , as explained in our Purchase Agreement: If your event has been cancelled and not rescheduled, no action is required to receive a refund. And never again. All you need to do is follow these short steps below: Voil! Dollar Scholar Asks: Why Can't the Government Just Print More Money? Help us improve this article with your feedback. If that doesnt happen, we will locate comparable replacement tickets or send you a refund. 1.866.788.2482. On March 7th, StubHub emailed Marrali a copt of its refund policy. People complained, the states launched a probe, and StubHub went back to its original stance this past May, telling customers who bought tickets before March 25, 2020, that they'd be refunded unless they wanted to keep the vouchers. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. NewsletterDollar ScholarStill learning the basics of personal finance? Is SeatGeek legit? Sellers . Customers could receive a full refund or a 120% coupon, but by the time her show was canceled StubHub's policy had changed . We will process the refund to your original payment method within 5 days. I would like to request a refund for the cancelled Billie show versus the credit that Ive received. What a horrible service! So the funds are available but you only adhere to the state-by-state laws? Ticketmaster for Ever. StubHub is also required to process any refund requests it receives going forward for the events at issue. on 2/28 at 3:05PM Virginia Attorney General Mark R. Herring, for example, said "the COVID pandemic should not be used as an excuse to withhold refunds owed to customers for cancelled events." Stubhub said they have the seats were listed until a hour past kickoff. Review, To see your event status, log in to your StubHub account and select 'My tickets' then. StubHub was founded in 2000 and its current CEO is Eric H. Baker. Re: Buyer hasnt accepted ticket As long as you sent the ticket to the correct email (and it sounds like you did if you copied it) then you will be paid even if the buyer never accepts Depending on the site you transfered from you will receive an email when the buyer accepts. A graduate of the University of Florida, Julia has four years of experience in personal finance journalism and specializes in covering money trends. It no longer offered refunds; the only option was to get 120% of the purchase price in account credits. As for other major vendors, Ticketmaster and Live Nation state on their websites that they automatically refund canceled shows. After the switch, you will enter the email address you use to access the community in order to reset your password. Request and Get a StubHub Refund Right Now. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. We'll do our best to get back to you in the next 24 hours. Danielle is the author of this solution article. 7 Eyewitness News and The Rebound Buffalo helped a Western New Yorker get a ticket refund from StubHub, after she was told a credit voucher was the only option. Great help!!! They showed my same seats that they cancelled sold and the payout. Poor customer service is the biggest pet peeve to DoNotPay. Registered users: Log in to your StubHub account. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Sit back and relax while we do the work. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Phone Call 1-866-788-2482. With only these four steps, your refund request is faxed. I think I'm golden and I made my sale. I was a no show due to a soft water flooding of o

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