Yes, passengers aged 4 and under. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. Are Any Unvaccinated Passengers Able to Sail? No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. They certainly want their money a year in advance of the trip. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Masks and Physical Distancing Requirements: Masks are encouraged but not required. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. Are Any Unvaccinated Passengers Able to Sail? Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). Is A Pre-Arrival COVID-19 Test Required? You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. Risk-Free Guarantee: How it Works Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. As of June 10, 2022, select ocean voyages on Viking Orion and expedition voyages on the Viking Octantis in the U.S. and Canada will continue to require a pre-departure COVID-19 test. 0000006634 00000 n
When is disembarkation? P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Are Any Unvaccinated Passengers Able to Sail? Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. No. Yes, at Lindblad's expense. Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Budapest, Hungary to Nuremberg, GermanY, Germany. The large voucher money is gone. Is A Pierside, Pre-Embarkation COVID-19 Test Required? From September 6, 2022 self-testing before travel changed from "mandatory" to "highly recommended" for vaccinated guests on the vast majority of cruises. Share your photos and videos with others to prove the truth of your words. Are Any Unvaccinated Passengers Able to Sail? Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. This will end for all voyages as of October 1, 2022. For more information: See the full Viking Cruises policy . Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. Air Are there luggage restrictions during the trip? Is A Pierside, Pre-Embarkation COVID-19 Test Required? As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. Masks and Physical Distancing Requirements: Face masks are optional. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. 0000001276 00000 n
Is A Pre-Arrival COVID-19 Test Required? ST42496CST No. Crew Vaccinated? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). 0000007337 00000 n
A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Proof of full vaccination will still be required. Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. Is A Pre-Arrival COVID-19 Test Required? This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. This review was chosen algorithmically as the most valued customer feedback. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. 0000033981 00000 n
I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Unable to get refund after canceling a cruise. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. Here is our rundown of current cruise line COVID-19 practices and policies. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. Link to Viking River Cruises cancellation policies: Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Stay current with special offers, news and destination-focused content. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. Is A Pre-Arrival COVID-19 Test Required? Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. Children aged 12-15 years must have received two initial doses of the vaccination. Are Any Unvaccinated Passengers Able to Sail? Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Thank you in advance for your prompt attention to this issue. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Are Any Unvaccinated Passengers Able to Sail? This review was chosen algorithmically as the most valued customer feedback. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Viking refund policy is the same for Oceans, River and Expeditions. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. This will surely increase the credibility of your complaint. Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. At this time, a second booster vaccination is not required. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000003531 00000 n
Something Viking never did. 0000035333 00000 n
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All vessels and motorcoaches are equipped to European standards. Panama Canal cruises are excluded. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. Is A Pre-Arrival COVID-19 Test Required? They reserve the right not to use your photo for any reason. Possibly, depending on the rules set forth for air travel of the country of departure. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Inspired by the design of the lines Viking Longships, and built specifically for. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks no longer mandatory. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? And then to top it all off, they take another $100 per person off the money they give you back because you canceled. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. No, beginning September 9. Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. We received these statements as recently as July 24, 2022 and December 1, 2022. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. When will we receive our final documents? However, I believe the policy is rather onerous. Yes, all. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. The Carrier has zero tolerance for crime on board its vessels. VRC and Carrier are not liable for any denial of Services by the Carrier, air carriers, hotels, restaurants or other independent suppliers. As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. There were none available before 2023. Are Any Unvaccinated Passengers Able to Sail? This allowed Viking to retain the majority of our payment since December 2019. Book now . Beginning September 3, 2022, with a negative COVID test. Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. Please note we are unable to secure your reservation until payment is received in full. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. The timing is explained within the kit instructions. 0000008049 00000 n
. Pre-cruise testing is still required for voyages 16 days and above. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. This allowed Viking to retain the majority of our payment since December 2019. (Beginning November 7, 2022, on Disney Magic). Any help appreciated! Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Crew Vaccinated? No. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. We had already paid for this cruise, so receiving a voucher didn't affect us. 0000046770 00000 n
Security Officer (Deck 1; Phone 9009) (on Viking Star Deck 6; Phone 9708; on Viking Sea Deck 6; Phone 9775), Medical Center (Deck A; Phone 2010 Nurse), Headquarters, Washington, D.C. (202) 324-3000, Washington, D.C. Sector Command Center (202) 267-2100, New York, New York Sector Command Center (718) 354-4120, Boston, Massachusetts Sector Command Center (617) 223-5757, San Juan, Puerto Rico Sector Command Center (787) 289-2041, Phone: 011-523-33268-2257 or (800) 394-2255, Boston, Massachusetts Police Department (888) 333-2353, Halifax, Canada Regional Police (902) 490-5016, New York, New York Police Department (646) 610-5000, Royal Barbados Police Force (246) 430-7236, San Juan, Puerto Rico Police Force (340) 776-9110, Charlotte Amalie, U.S. Virgin Islands Police Department (340) 774-2211, St. Johns, Royal Police Force of Antigua and Barbuda (268) 462-0125, Castries, Royal St. Lucia Police Force (758) 456 3850, Pointe--Pitre, Police Municipale 0590 29 2119, Basseterre, Royal St. Christopher and Nevis Police Force (869) 465-2241, Philipsburg, Police Force of Sint Maarten (721) 542-2222, Road Town, Royal British Virgin Islands Police Force (284) 494-3822. Masks and Physical Distancing Requirements: Yes. The 2 doses must be administered at least 28 days apart. Is A Pierside, Pre-Embarkation COVID-19 Test Required? : Yes -- American Queen is even vaccinating its shoreside employees. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. The complaint has been investigated and resolved to the customers satisfaction. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. 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