If your card is registered, contact us so we can block your card from further use. You will need to use this new email address the next time you log in to your Clipper account. For a quicker response, we strongly recommend reaching out via our contact us form. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. Tie-downs are located at the front of the vessel on both the left and right side and at the back of the ship on the left side. Clipper: Clipper is the all-in-one transit card for the Bay Area. There is a 50 cent surcharge per trip for paper tickets. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Does the balance on Clipper Card ever expire? - Quora If you do not hear any beeps or see any lights, your card may be defective or damaged. What does it mean to pick up my value and why do I have to wait to do it? It still says my trip is in progress, any way to cancel this? If you need a new Clipper card, save $3 dollars and use Clipper with Apple Pay and Google Pay on your phone or Apple Watch. What is the maximum amount of cash value I can load on my Clipper card? Log in to your account to add a Backup Payment method. and our You can load up to $300 on a Clipper card. Yes. Clipper is now available throughApple Pay and Google Pay. Three beeps and a red light means your card wasnt accepted. Funds added using Apple Pay and Google Pay areimmediately available for use. This might take a few seconds. Privacy Policy. No, every rider needs their own card or device (phone or watch) to pay for fares. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. Student EasyPass Program Updates | Parking and Transportation Only registered Clipper cards are eligible for refunds. Home | Clipper Choose to stay logged in or to log out. You have up to 6 months to spend down your balance, so you can load the funds. The correct fare will be automatically deducted and tickets with remaining value will be returned. News; Twitter Twitter, Opens . This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. Log in to your Clipper account. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada. Final boarding is 15 minutes before the scheduled departure time. Routes available between Seattle and Victoria. See our Virtual Tour of the Victoria Clipper V. Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victorias downtown Inner Harbor. Learn more about Clipper START and how to apply here. No. Luggage can be stored year-round (10am 5pm) at the Victoria Clipper (for $15.00 CAD per bag Credit Card ONLY Cast NOT accepted) while you explore in and around the city. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. We do allow walk-up day-of guests to purchase tickets if space allows. Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. Why does adding value to one's Clipper Card online take so long? How did $300 disappear from our Clipper cards? Roadshow Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. Your session is about to expire due to inactivity. Pay With If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. They may present one of the following documents: If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody. Clipper card lost and deregistered : r/AskSF - reddit Boarding starts 1 hour before your boat is scheduled to leave. It currently shows I have the amount in the pending passes area but shows I have it in cash value. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m. custserv@clippercard.com. Please learn more about traveling with pets. Go Pass on Clipper Program | Caltrain While we dont normally sail over rough waters, occasionally it can be choppy once were underway due to Mother Nature and sudden weather changes in the Salish Sea. In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. Each checked luggage item must weigh less than 50 pounds with linear dimensions that do not exceed 62 (length + width + height) including handles and wheels. Proof of payment is required. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. We strongly encourage customers to take advantage of the time to unplug from technology! Many transit agencies offer some type of 31-day pass for your convenience. He started his journalism career as a sports editor in Iowa in 1975. Paper Tickets Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. Try tagging your card again. The discount is even greater if you add multiple nights! HVD applies only to BART rides. Pay With US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). If you add value to a plastic card using the Clipper app, it will take as long as a card normally does for the value to be available. Credit and debit cards are widely accepted across Canada, and ATM machines with 24-hour access are available throughout greater Victoria. Includes one-way or round trip travel via the Clipper ferry. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! Follow these step-by-step instructions on how to add value to Clipper in Apple Pay and Google Pay. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . Select machines accept credit and debit cards. Prior to that he was an assistant sports editor at the paper from 1984-1987. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. School attendance clipped by new transit passes - Oakland North Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry. Loading Value and Automatic reloading. Purchase at various retail locations , including BART and Walgreens. Once youve activated your Auto-Reload, youll be able to see it in your account. However, you will need to register your card as part of the process, if you havent already done so. You can set up automatic reloading when you initially order a card and load value online. If you are going to ride the Cable Car,ferry, or buses, put Clipper on your phone. Fares are based on distance traveled. Limited-use tickets are not available on phones. We offer a variety of discounts as outlined here. Please plan accordingly and allow sufficient time. For example, if you have an AC Transit 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12. I was charged the wrong fare. Delays in receiving the new youth Clipper passes have also been an issue, although AC Transit officials say this is a temporary problem. Privacy Policy. Loading Value | Clipper Fares | SFMTA For the quickest response, please use our Contact Us page to submit your request or call our Reservations team at 800-888-2535. learn more. This page includes how it works, mobile payments and Clipper mobile app. Children 4 and under ride free but everyone else must have aClipper card (a plastic card or in your digital wallet)or a BART paper ticket (no longer sold at stations except SFO) with funds loaded. Your 31-day pass becomes active the first time you use it to pay a fare. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. What Clipper services are available during the COVID-19 outbreak? I set up Auto-Reload, but its not showing up in my online account. Set up is easy and can be done on the spot or in advance while you are at home. The RTC Clipper card is a photo identification card. Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. Contact your programs administrator for instructions on replacing a card. 2020, Metropolitan Transportation Commission. Check Clipper News for holiday or modified hours. YES! You can also set up Clipper on your phone through Apple Wallet. Phone. Otherwise, you will be logged out automatically. ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. Ferry Building San Francisco Monday-Friday, 8 a.m.-6 p.m.Saturday, 8 a.m.-5 p.m.Sunday, 10 a.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Monday-Friday, 8:30 a.m.-4 p.m. 55-A West Santa Clara St. San Jose Monday-Friday, 9 a.m.-6 p.m. Please provide ages for all child passengers, Seattle to Victoria overnight hotel package, special discounts for children and military personnel. The excursion fareis $6.40 for Clipper and $6.90 for paper tickets. Phone. Key Clipper information translated to Spanish. You can get BART HVD tickets only by setting up Auto-Reload or purchasing them through your transit benefit program. Select Clipper card and follow the instructions to add a card and load value. Visit Us Get an adult, Youth or Senior Clipper card
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